Packages are generally dispatched within 2 working days after receipt of payment. They are shipped by default in standard mode with a tracking number.
Packages can also be shipped via Express if this delivery method is chosen at the time of ordering.
The boxes are appropriately sized and your items are properly protected.
When you receive your packages, please check that the contents have not been damaged in transit. If you find that the contents are damaged, please refuse the delivery and inform us, the responsibility for the package lies with the carrier until you accept it. The package will be returned to the sender at no extra cost.
Returns are accepted within the framework of the law n° 2014-344 of 17 March 2014 concerning the withdrawal of purchase (see our conditions of use)
Requests for withdrawal must be made by email to our customer service no later than 14 days after delivery of the package (the tracking of the package being evidence).
The buyer is responsible for the return costs.
Items ordered with a voucher obtained during the prize-giving of a golf competition are not eligible for return within the framework of the withdrawal and cannot be taken back.